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If you have additional questions regarding technical support, you can contact us at support@clockclock.com. Please include a description of the error and images/video of the error in the message. Any maintenance or repair work should only be carried out by Humans since 1982 or an expert authorized by Humans since 1982. Please do not attempt to repair or open the items yourself.
The items sold on this site come with a warranty of 2 years, meaning that Humans since 1982 undertakes to provide remote support assistance and free mechanical or electrical spare parts for the artworks for 2 years. You can read our full Warranty, Complaints and Repairs Terms here: https://clockclock.com/policies/terms-of-service